Privacy Policy

Last updated: 05 July 2026

Introduction

Packova ("we", "our", "us") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy explains how we collect, use, disclose and protect your personal information.

Information We Collect

We collect information you provide when you request a quote, contact us, or use our website. This includes name, email, phone number, business name and packaging requirements. We also automatically collect certain technical information such as IP address, browser type and pages visited.

How We Use Your Information

We use your information to respond to enquiries, provide quotations, process orders, improve our services and send relevant communications. We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. All data is stored on secure Australian servers.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You may disable cookies in your browser settings, though this may affect some website functionality.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Your Rights

You have the right to access, correct or request deletion of your personal information. To exercise these rights, please contact us at info@packova.com.au.

Contact Us

If you have questions about this privacy policy, please contact our Privacy Officer at info@packova.com.au.